Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...
A new resident support group in southern California says it is helping educate staff at skilled nursing and assisted living facilities on best care practices in an effort to collaboratively improve ...
“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...
Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...