A new way to keep on top of iPhone theft has been developed by Apple and it’s now reaching Apple retail stores, a new report ...

Apple is putting an end to empty-box scams with a new device that scans returned iPhones without opening the packaging.

Ron Johnson, Apple’s former senior vice president of retail operations, is out with a new book today called ‘Shop ...

Apple Inc is better known for its iPhones, premium retail stores, and carefully managed product launches, but not for layoffs. Its last known layoff was in November 2025, when it reduced some sales ...

Some Apple retail employees have been told to warn customers against visiting to purchase an iPhone Duo without a pre-order ...

Slated for closure, Apple Towson Town Center store in Maryland was the first one to unionize. With a letter signed by 40 members of Congress sent Monday, Apple faces increased federal pressure over ...

After implementing an AI chatbot in the Apple Support app to help customers a few weeks ago, the company is taking their AI chatbot push a step further. With Asa, Apple retail employees will now be ...

Apple is making design changes to its retail stores, Bloomberg reported Sunday (Sept. 13). The changes are an acceleration of a retail strategy the iPhone ...

Apple is preparing a broad redesign of its retail stores that will restore the dedicated Genius Bar as a central feature. In a post on X, Mark Gurman (@markgurman) reports that new and upgraded ...

Apple Store architect Ron Johnson says Apple's secret sauce has always been its people.