The Apple and IBM partnership announced earlier this year is taking shape: Apple has now detailed what customers can expect from the pair's combined support service. Apple published details of its ...

CUPERTINO, Calif., July 23, 2025--(BUSINESS WIRE)--Apple® today unveiled AppleCare One, a new way for customers to cover multiple Apple products with one simple plan. For just $19.99 per month, ...

Apple intends to continue growing its enterprise presence. Following Apple and IBM teaming to fuel mass device enrollment and management and the introduction of the iOS Direct Service Program, Apple's ...

If you want to protect your Apple devices from accidents, theft and loss and get priority support, you can now get coverage for multiple Apple products in one plan for one price. And you'll save a bit ...

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary ...

Apple is making a new move into the enterprise with the unveiling of AppleCare for Enterprise, a new service plan that’s designed to provide companies with technical support for iPhones, iPads and ...

Earlier this month, we reported that Apple would soon introduce significant changes to its online AppleCare support portals. In line with our report, Apple has begun rolling out a redesigned AppleCare ...

Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

Over the weekend, I got an e-mail from an AppleCare support rep, who was responding to my recent reports of Mac malware being found in the wild. At least one prominent voice in the Mac community ...

I do desktop support for a Midwestern university, and among my areas is our desktop-publishing department. They've got a newish Core i5-powered 21.5" iMac. Since around April or so it's been ...

Apple has launched a newly redesigned AppleCare website that includes 24/7 live chat support, reports 9to5Mac. First rumored in early August, the redesign includes large, easy-to-click buttons and a ...