[IMGCAP(1)]The concept of Client Relationship Management (CRM) is starting to gain momentum in the tax and accounting profession. And if you ask several accounting professionals, you will get many ...

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It all begins with… Customer Relationship Management. Customer Relationship Management is both a business strategy, and a software designed to enact that strategy. Traditionally, CRM has been about ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. The problem CRM faces was explained by SAP customer ...

What does marketing resource management mean to you? Does it mean the same thing to your coworker? Your competitor? The vendors who sell these solutions? The acronyms used to define the marketing ...

Add articles to your saved list and come back to them any time. The notion that you can keep ahead of competitors is the Holy Grail of managers and the lodestar of management gurus. Consultants keep ...

A new AMR Research report breaks down leading CRM vendors SAP, Oracle, Salesforce.com and others by 2007 revenues and software growth rates in the $14 billion market. The customer relationship ...