When you are promised a lower rate from your internet, cable, and phone provider, you expect them to follow through with that promise. But for one CenturyLink customer, this was not the case. Helen ...

Nichole Schroepfer is playing a waiting game. The Shoreview resident says she was a loyal CenturyLink customer for two decades, but not anymore. “In a nutshell, we were getting billed, overbilled ...