So you need to contact Facebook. You got locked out of your account for some reason, or you want to know how to better protect your privacy. Maybe you just need help managing a Facebook page for your ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

When Linda’s Facebook account was hacked, she knew exactly what to do: she quickly reset her password, then logged in to assess the damage. Someone had used her account to create a fake business at a ...

Facebook first launched its Community Help feature in 2017, to give users a way to offer assistance, search for help and receive help in the wake of a crisis. The feature has since been used to ...

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Facebook launched a new tool called "Community Help" on Tuesday. Community Help is designed to let people request or offer help to people nearby during the coronavirus pandemic. You can request or ...

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Facebook is introducing new Pages features that are designed to help creators get discovered and connect with their followers, the company announced on Tuesday. Most notably, the social network is ...