The hospitality industry needs to do a better job of managing their websites if they hope to attract bookings, according to a new study by iPerceptions, a research firm whose clients include Wyndham, ...

BEING SCAMMED. THIS IS A SCAM THAT CAN EASILY GET YOU. YOU SEARCH FOR A HOTEL AND GET WHAT APPEARS TO BE AN OFFICIAL HOTEL WEBSITE OR A LEGITIMATE BOOKING AGENCY. SO YOU ENTER YOUR CREDIT CARD ...

Hotels websites and online travel agencies continue to jostle for position when it comes to the total booking revenue for properties. SiteMinder's annual look at where bookings come from reveals that ...

The Medinas thought they booked their hotels through hotel websites, only to find they'd clicked on a service called Guest ...

Hotel reservation sites showcase abundant guest ratings, 3D room tours, and tools letting you filter properties by features from neighborhood to pet friendliness. So why does it feel so nightmarish to ...

Q: I know that travelers who use the airlines' own websites to make reservations have to give up all of their consumer rights, by virtue of the one-sided terms and conditions found on those sites.