Healthcare now needs modern technology for good practice. Today’s healthcare transformation includes patient portals, which help patients and healthcare operations run better. Patient portal ...

Most healthcare organizations have started using patient portal messages to offer medical advice, but it's still not too common for them to bill for patient portal messages, according to reporting ...

Beth Cavanaugh, 79, was starting a new medication when she ran into a modern hurdle: Her doctor’s office required all follow-up questions, even those about side effects of the drug, to go through the ...

Portal messages have become a routine way for patients to communicate with their health care teams. But a new study from Columbia University Mailman School of Public Health suggests that how patients ...

Patients are warming to the notion of AI-drafted patient portal messages, with most saying in a small study in JAMA Network Open that AI could actually help them find answers to their questions sooner ...

This analysis of more than 250,000 adults at least 50 years old with chronic conditions showed lower portal use among older, non–English-speaking, and Black patients, underscoring digital health ...