At both tech companies and design studios, inclusive design has become shorthand for “good design,” and the “right thing to do.” The phrase is so common in tech that a quick Google search yields ...

In everyday life, we’re surrounded by items and facilities that people have designed for us. While many of these things and places are suitable for able-bodied, neurotypical people, others may not ...

Nice people are nice enough. But those who exhibit true kindness scratch at something deeper. Small talk (in small doses) is perfectly fine, but big talk builds real connections. There’s a palpable ...

Inclusion in the built environment means creating multiple pathways of learning supported by sensory-sensitive environments, ...

The business case for inclusion and belonging is well known, and leading companies are working hard to make their cultures more welcoming to all. As workplace strategists and designers, we know that ...

Kayak Adaptation team members gather in front of their poster and a kayak with one of their attachments. From left to right: Isabella Garcia, Johanna Dickie, Gavin Chan, Talal Mustafa. (Leslie Fisher ...

"The Spin&Load Rack is a great example of Whirlpool brand's commitment to human-centered innovation and inclusive design that empowers families to accomplish the chores on their to-do list," said ...

Mobile apps place information, entertainment and access to services at the fingertips of users, and they provide an unmatched way for businesses to reach current and potential customers 24/7, wherever ...

The world’s biggest social challenges are reflected in the way we design our spaces. Privatization of public space, lack of affordable housing, dark design and spatial segregation are just some of the ...

Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...