How "patient satisfaction" can influence hospital ratings and federal reimbursement—and why it's vital to look beyond patient ...

What makes patients choose hospital? A U.S. News survey reveals trust in physician referrals, cleanliness, and proximity shape decisions.

Hospital ratings distill quality into stars and scores. A physician and quality measurement expert explains what the ratings ...

Healthgrades honored 377 hospitals across 44 states for patient experience. Healthgrades released its 2025 Outstanding Patient Experience Award, which recognizes hospitals that provide top-quality ...

Private equity acquisitions of hospitals have raised concerns about their impact on patient care experience, with mixed evidence on quality and outcomes. The study analyzed 73 private equity-acquired ...

Patient surveys are redefining "quality" health care—and increasingly determining which hospitals are named the best of the ...

Multiple factors contribute to a positive patient experience, says the new CMO of AdventHealth Altamonte Springs. They include effective communication with patients, the hospital environment, food ...

The era of value-based reimbursement is making patient satisfaction a costly thing to ignore, and that goes for the operating room right down to the hospital cafeteria. It's with that in mind that ...

Houston Methodist is transforming inpatient care through remote monitoring technology that gives a continuous view of a ...

Holyoke Medical Center has received national recognition for its efforts to improve the patient experience through technology.

WILMINGTON, Del.--(BUSINESS WIRE)--Certinal eSign, a leader in Digital Transaction Management, has deepened its strategic alliance with Bumrungrad International Hospital, a globally renowned ...

South Florida's leading pediatric health system has begun transitioning its electronic health record (EHR) to Epic. More than 5,000 physicians, nurses and staff will utilize Epic to coordinate care ...