Zoho's Raju Vegesna makes the case for anchoring AI ROI measurement in business outcomes — not token counts or usage time.

As AI continues to influence and reshape enterprise operations, chief information officers (CIOs) and other IT leaders are under increasing pressure to quantify the value AI delivers. But productivity ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Birgitta Böckeler, Distinguished Engineer at ...

You may have heard the phrase “what gets measured gets managed.” So when we want something done, we slap a metric on it and manage toward that metric. Seems reasonable enough, right? It’s not, though.

With the rise of AI-generated code, development teams must become smarter about how they conduct code reviews, apply security tests, and automate their testing. Imagine a world where measuring ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

There is a huge problem with trying to increase productivity in functions, processes and in business teams. Measurements of productivity look at the efficiency of a task. The assumption: if companies ...

“That didn’t go as expected, did it?” I remember sitting there with my boss having just attempted to have a meeting with a business leader in an underperforming business unit. We were hoping that we ...

Addressing the challenge of predicting scientific impact and ranking researchers is a complex yet critical task, drawing significant attention from scholars across diverse fields. This effort plays a ...

If you’re using software development productivity metrics to evaluate developer performance, then you’re doing it wrong. For best results, tie them to business outcomes. I cringe when development ...