Water quality monitoring provides measurable insight into the condition of aquatic systems”— Joel Chaky BATON ROUGE, ...
ASC, a global provider of tools that record, analyze and evaluate communications, announced the release of a new integrated quality monitoring application, (IQM). Michael Sauer, Vice President of ...
Your business is increasingly challenged to capture, manage, and learn more from the complete range of customer interactions in your contact center, while maintaining quality service levels. Quality ...
The Communications Authority of Kenya (CA) is seeking to develop tools to automate tracking of users’ experiences and performance of internet, calls, and text to hold accountable underperforming ...