Windows Remote Assistance is a good way to give control of your Windows computer to someone you trust. With your permission, your friend or technician can even use your mouse and keyboard to control ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

In this post, we will show you how to enable or disable Remote Desktop Connection and how to use Remote Desktop to connect to another computer over the internet. Windows Remote Desktop Connection ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...