InvGate Service Desk is a feature-rich, ITSM-level help desk solution that offers top-notch workflow capabilities and easily customizable SLA rules. InvGate Service Desk is a help desk tool that ...

ManageEngine, an IT management company, is bringing a visual change workflow builder to the cloud version of its flagship IT service management (ITSM) software, ServiceDesk Plus. The change workflow ...

Agiloft Service Desk comes with a generous feature set but a high price and steep learning curve, making the product a better fit for enterprises rather than SMB customers. The latest update to ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

TechRadar Pro created this content as part of a paid partnership with Jira Service Management. The content of this article is entirely independent and solely reflects the editorial opinion of ...

The main uses for Jira Service Desk have been IT help desks, HR, and compliance, but the use cases are broader still. Once these software products are adopted, we believe they become integral to the ...

Atlassian endeavors to “unleash the potential of teams” through better planning, project management, and workflow software, and we think its strong momentum is likely to continue over the next five ...