At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT. At its ...

COVID-19 is changing how people work and how companies engage customers; ServiceNow accelerates the future of work and customer service management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow ...

New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform As AI adoption accelerates, enterprises face a critical ...

Enhanced integrated data layer unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source Zero Copy ...