Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

While fuming on hold, Art decide to use the time to file his grievance with the Gripe Line. “I’m nearly two hours into a customer service call to Adobe and I’m angry,” he vented. “Two years ago I ...

Well, most of the time, we would not call you. But even though support teams rarely make calls to customers, there has been a rise in a social engineering attack where someone impersonating support ...