Advances in artificial intelligence (AI) have exploded since 2022, spurring many industries to embrace emerging technologies to keep up with the times and enhance operational processes. The ...

“2023 will be the ‘year of the chatbot’ in banking. After years of hearing pundits and futurists tell them how disruptive AI is going to be in banking, 2023 will finally be the year that bank ...

Apiture, a leading provider of digital banking solutions — now part of CSI — today announced the release of its new AI-powered user interface (UI). Further enhancing the Apiture Digital Banking ...

If you’ve used your bank’s chatbot feature, you’ve probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a task, ...