Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

I often tell people that one of the big advantages of VoIP is that it lets you check your voicemail on your PC. It's easier and faster to process messages on a computer screen than it is to wade ...

New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls AVOXI, a global leader in cloud voice software for ...

Jive Software will add voice over IP (VoIP) calling within a month to its instant messaging software, which has been renamed Openfire. The company on Thursday released a beta of Openfire version 3.2, ...