Springboard to the Future (STTF), a consultancy led by former army and Royal Navy officers, has introduced a five-step plan designed to create a more productive and profitable workplace through honest ...

Starting a nail salon without a business plan is like painting nails without a base coat—risky, messy, and unlikely to last.

The thought of starting a spa can be equal parts exciting and daunting: It involves a lot of work and there’s a laundry list ...