Rather than delivering fully seamless experiences in the age of agentic AI, should brands be adding some useful friction to ...

Friction isn’t always a flaw. When effort is intentional and optional, it can turn routine interactions into experiences ...

A smart solution to cognitive headwinds isn't to ignore them; it's to assume they're there and plan accordingly.

In 2026, the gap will widen between SMEs that use AI deliberately to improve how work gets done, and those that rely on disconnected tools with no real integration or control,” says ...

The global modern industry is a massive operation that works on a scale almost impossible to comprehend. At every stage, it ...

Nashville, Tenn.-based HCA Healthcare is bolstering its technology leadership as its digital innovation department has grown from a “startup team to a scaled operation,” a new executive told Becker’s.

Take one example: A customer built an ambient agent that monitors employee schedules. If someone appears consistently ...

There is hope on the horizon, Politico reported on Wednesday afternoon. Senators from both parties are negotiating a deal to ...

Luxury moves from department stores to experience economies; Saks falters while Belmont, Bal Harbour and brand theatre take ...

Supreme Court IEEPA tariff ruling could reshape US trade powers. Markets face heightened uncertainty. Read here for more on ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...