The revolutionary ability to combine POS and Payments on a single device extends to standalone POS systems in the Element range as well. One such POS is the Element Orion series, designed to be ...

Liverpool now has a five-star hotel in AA's industry-recognised ratings. The Municipal Hotel and Spa in Liverpool city centre ...

Over the last year, more than 500 Taco Bell restaurants began using voice AI in their drive-thrus. They quickly learned that ...

A Lisburn hotel has been awarded four stars by Tourism NI after a reinspection singled out its customer service and culinary options for praise.

Jake Abbott, owner of Ruby Creek Resort in Cusick, Wash., earns the inaugural Outstanding Customer Service Award from ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

The Chief Executive Officer (CEO) of Ghana Tourism Development Company (GTDC), Prof Kobby Mensah, has highlighted a critical need for improved service delivery within the country’s hospitality sector ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

Learn how hospitality and food service businesses can enhance customer service with advanced technology. This blog explores how retail-hardened POS systems, seamless channel integration, and flexible ...

Just about a year ago, on a trip to New York City, Tim Sweetman and his wife made a pitstop for some “work research.” Having read Danny Meyer’s famed 2006 bestseller “Setting the Table,” Sweetman, a ...