Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.

Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...

Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...

Several policies are returning to Starbucks' locations in United States and Canada, including free refills, as well as milk ...