This is a pretty common issue that some KitchenAid mixers seem to have where when you're switching speeds it either doesn't change the speed, or it skips some of them. Today, I'll be walking you through the steps on how to get this issue fixed! If you need any parts/upgrades/repairs on your mixer or are looking to pick one up, make sure to check out our site! We accept mixers shipped in for repairs Shipping info: https://www.mrmixer.com/shipping --------------------------------------------------