911 COMMUNICATIONS CENTER TO BEGIN USING PRIORITY DISPATCH SYSTEM FOR FIRE RESCUE AND EMS CALLS Beginning on Tuesday, Dec. 12, the Jackson County 911 Communications Center will begin using a new system, Priority Dispatch, for fire rescue and EMS calls. This new system will enhance efficiency and improve accuracy. Telecommunicators have undergone dozens of hours of training for this new system, and we are excited to implement it to better serve our citizens. This video answers a few questions you
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911 COMMUNICATIONS CENTER TO BEGIN USING PRIORITY DISPATC…
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🗣️ “I think everyone needs it. I really do—especially the new people coming in. They’re younger, they probably haven't dealt with anything like this before. I just find that it's going to be a very big help for them.” — MaryAnn King, Dispatcher Training Coordinator, North Adams Police Department Protocol 41: Caller in Crisis (1st Party Only) was created to help Emergency Dispatchers navigate one of the most difficult calls they can take—when a caller is in a mental health crisis. This specializ
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